What you get as a customer
We help you choose an electricity supply contract that is suitable for you and your accommodation.
How to get electricity at home
Contact us
Please don't hesitate to contact us if you have any questions.
You can reach us on all working days between 8 a.m. and 5 p.m. on 020-82 00 00 or on kundservice@vattenfall.com
From abroad, please call +46 771 82 00 00.
If you have questions about district heating, please call 020-36 00 36.
We will answer your questions in English or Swedish. To the extent possible, we try to answer e-mails in your own language.
If you think you have been a victim of an attempted fraud, read more here.
About your invoice
We let you choose how you prefer to receive your electricity bill. If you do not make a choice, a paper bill will be sent to your home address.
When you move
We help you move your electricity. If you buy your electricity from us at Vattenfall, you can take your electricity contract with you to your new address.
